eBay GetItem API not returning Business Profiles associated with that item

Recently, it was brought to our notice that after a Listing is refreshed from eBay, the profile(s) associated with that listing are not being returned.
This is observed on eBay US site and not confirmed as yet, if other eBay sites are also impacted.
Update: As of 11 Nov, 2016 2:56 AM GMT
eBay’s sandbox environment is actually working fine! Here is the missing info in production but is there in sandbox:
<SellerProfiles>
<SellerShippingProfile>
<ShippingProfileID>5270030000</ShippingProfileID>
<ShippingProfileName>Standard Shipping Profile</ShippingProfileName>
</SellerShippingProfile>
<SellerReturnProfile>
<ReturnProfileID>5001182000</ReturnProfileID>
<ReturnProfileName>No Returns</ReturnProfileName>
</SellerReturnProfile>
<SellerPaymentProfile>
<PaymentProfileID>5002215000</PaymentProfileID>
<PaymentProfileName>Paypal or VISA Only</PaymentProfileName>
</SellerPaymentProfile>
</SellerProfiles>

TurboLister to Wonder Lister – Migration Guide

Who is this article for?

This article is meant for new users who are migrating from TurboLister to Wonder Lister.

Background:

As a TurboLister user, you have your eBay data stored at two places:

  • Listings that are stored on eBay site itself
  • Inventory items stored on your local computer

When you install and run Wonder Lister for the very first time, Wonder Lister will automatically import all your listings data residing on eBay. So, nothing more needs to be done as far as listings data that is stored on eBay is concerned.

The inventory data that you have on your local computer must be somehow transferred to Wonder Lister. This guide is meant to make this process as easy as possible.

Importing Turbo Lister Inventory Items:

First, from within your TurboLister, export as CSV file all your Inventory Items. You MUST export them in TL format (which is NOT the default option in TurboLister, so, please be careful)

Now, run Wonder Lister and follow these steps to Import that CSV file:

  • Go to main menu option: Listing Templates -> Create from CSV file…
  • A new tab will be opened
  • Enter/select the location of the CSV file
  • Click on the button “Create Listing Templates

The import process will start. When completed, if there are any errors, they will be reported in the Grid. For those without any errors, a new Listing Template will be created per CSV row.

Now that your Inventory items are in Wonder Lister, the next step is to make some minor edits to the Listing Templates just imported. The reason for this is that Wonder Lister uses eBay Business Profiles where as many TurboLister users still do not use eBay Business Profiles even though eBay launched this feature many years ago. Thus, the next step is to attach Payment, Shipping and Return Policy profiles to the Listing Templates just imported. But before we can do that, these profiles must be there in Wonder Lister itself. Now, when you ran Wonder Lister for the very first time, it imported all your eBay business profiles (payment, shipping and return policy profiles) directly from eBay. This is true even if you have not switched over to using eBay Business Profiles. So, it is quite likely that the profiles you wish to attach to listing templates just imported may already be existing in Wonder Lister. If not, Wonder Lister allows you to create them as well.

So, essentially, in summary, you may need to create your business profiles (Payment, shipping and return policies). To do that,

  • Go to main menu: Tools -> Options -> Payment, Shipping & Return Profiles
  • Underneath are options for each of Payment, Shipping and Return Profiles.
  • Click Payment and a new view will be displayed on the right hand side and you will be able to see your existing profiles as well as create new ones.
  • Similarly, you can create new Shipping and Return Policy profiles (if not already there)
  • In addition, we strongly suggest, that you enter a friendly name for each of the profiles Wonder Lister imported from eBay because eBay generated profile names are very cryptic and mostly useless.

Ok, now, at this point, you have all your profiles in place. The next step is to assign a profile of each type to the Listing Templates we just imported. In Wonder Lister, you can do that in Bulk.

Bulk assign Profiles to Listing Templates:

  • Go to main menu option: Listing Templates -> Manage…
  • A new tab will be opened
  • Click on the system folder on the left hand side, labelled “All Listing Templates”. The Listing Templates will be displayed inside the Grid on the right hand side.
  • Select one or more Listing Templates to assign profiles
  • Click on “Bulk Edit…” button just above the Grid
  • The Bulk Edit windows is displayed.
  • Check the box next to “Payment Profile“. Once checked, you will be allowed to select a Profile from the list of available profiles. Select the one you desire.
  • Repeat the above step for Shipping and Return profiles.
  • Once all three profiles have been selected, click on the button “Apply Changes” which is at the top of the window.

and that’s it as far as migrating your Inventory data from TurboLiser to Wonder Lister is concerned!

If you need any help, email Wonder Lister customer support:

support@wonderlister.com

 

 

Switch before eBay Turbo Lister gets discontinued!

In a response to TurboLister now being abandoned by Ebay. I just feel compelled to step up to the plate and share a personal insight into something I discovered that made me leave TurboLister some time ago and now that TL is going to be discontinued entirely I need to spell out an alternative for everyone.
I spent over 3 years using TurboLister and all that while was always looking for something better. I tried several other options for listing through the years and finally discovered an application – program called WonderLister or WL for short. In a nutshell I discovered after starting to use WonderLister that it just blew all of the other options I kept finding away.
It took years to find. These are the same management team people that built BlackThorn for Ebay [if you remember or know who that was]. Ebay dropped its interest in TurboLister long ago, but let it hang around in its clunky state for several years, buggy and slow as it was. But there was BlackThorn as an alternative. Then several years ago, Ebay stopped their financial interest in BlackThorn [which Ebay offered prior to Selling Manager Pro] and abandoned the Blackthorn team. Now we have all discovered Ebay is going to totally dump TurboLister.
So, I found WonderLister by chance about a year and a half ago and discovered the old BlackThorn team had formed this new company and built Wonder Lister. It is TurboLister and Blackthorn all rolled into one then shot up with Steroids. Ebay data, Sales data, customer data, financial & Sales reports, scheduler, uploader, photo handling, searchable database, folder organization, template creator, sales promotion, listing editor and much more all rolled up into one program / application.
There are just so many good things that Wonder Lister does that I would do it an injustice to try to remember them all but here are just some of the many, many attributes of Wonder Lister for those that are having to leave TurboLister and looking for an alternative.
Create listing, listing templates and sales views to display focused information. For example, an active listing view, an ended listing view, an ended – unsold listings view, a view of all listings that contain a certain word, phrase or dollar amount, etc.
Create a master listing and bulk duplicate, edit each duplicated listing in Simple Editor or in a Grid view and submit all at once to eBay!
While eBay allows you to search by a few pre-defined fields, Wonder Lister allows you to choose one and more fields to search.
Export your templates and listings as a flat file. All columns as well as their names are fully customizable. Thus, you can create your export data files such that they can be directly imported in Amazon, Etsy, and other merchant sites.
Allows you to define your own fields for Listings and Sales. The values entered in such fields can also be used in creating eBay’s description!
Customize how you want your invoice to look, and use custom fields in the template, if you’d like.
Add as many eBay User IDs to Wonder Lister as you wish. Wonder Lister’s is capable of showing all your listings and sales for all user IDs together or by a specific User ID.
Keep your data on your computer for as long as you want! One year, two years, however long, it’s your call.
Edit your listing inside the grid they are displayed in, similar to an Excel spreadsheet.
Create your own folders and sub folders at any level. Define your own criteria for which listings (or sales) should automatically be displayed when you click on the folder.
Wonder Lister allows you to Bulk Edit easily. You can select as many of your listings as you wish [even thousands or more] and make multiple field changes to ALL selected listings at once.
WL has a Consignor module if you sell items given to you from other sources on consignment
Wonder Lister automatically calculates your commission on consignor sales. Creates a Consignor sales & Inventory Sheet.
Sales report with Profit & loss figures
In Wonder Lister, you can track Profit (or Loss) for each of your sales, by item specific.
Using AD Templates, you can define the basic look and feel of your listing ONCE and use it across multiple/all of your listings. Conversely, if you need to make changes to many listings, you need to make the change ONLY once in the AD Template and all those listings that use that AD Template will automatically get revised. In addition, inside your AD Template, you can embed Custom fields that you define yourself.
Can use it as a customized – personal Inventory management system of your listed items by creating certain views and sorting in customized ways.
It allows you to have, track and create listings for Multiple eBay sites
Add as many eBay sites as you list on, and filter your listings (or sales) by a specific site or by all sites.
And I wouldn’t do justice by leaving out the statement that their Support Team is Absolutely Great. They answer fast, will instruct you if needed, I even had one of them use TeamViewer and just do something I asked, for me directly in front of me remotely.
The upload of 12 photos is in about 1 to 2 seconds. All 12 are uploaded before EBay’s app can upload one photo.
Personally I create tons of different templates and they will keep forever because everything is stored on my hard drive, not on EBay’s servers. When I list I just click on a saved template by category like Men’s Shoes and that blank listing pops up and all I fill in is the specifics for that particular item.
It pulls all of the same type of data from Ebay that SMP offers but it is in my files forever, not gone in 90 days. I also create “Folders” and keep various drafts in process by what I need to do, like a folder for items that need more research.
I also have a folder I named DIPs. That is my name for Drafts In Process. I can create listings and stop at any point that I need to and they are saved in my DIPs folder. I started doing some last night from my laptop while sitting downstairs and this morning I have 28 Listing Drafts in Process. All I will do today is open each one and finish them up. I can either choose to upload them one at a time as I go or save them all as a scheduled upload and they will all upload at that future time.
As far as bulk editing goes, Wonder Lister blows TurboLister and EBay’s Selling Manager Pro and new Dashboard away. No two hundred or 500 limit on how many to bulk edit. If you had 10,000 items in your store, you can bulk edit all of them at one time. The Bulk editor tab allows you to add your edits in many ways, including any Boolean language traits. Say, I want to add the word “Blue” to the end of all of my Titles, it can do it. By the way, again, at speeds you just want believe. TurboLister would take 20 to 30 hours to do thousands of listings, WL10 times or more in less time. Anything TurboLister can do, WL can do and so much more at blazing speeds.
Reports, you can sort and filter your data in many different ways. I can see how many items sold in each state. What percentage of my inventory sold in each state. How much tax I owe in Georgia, but if we had to pay taxes in every state, then just a click of a tab, and state taxes are in a report for all states. It will track all of your Cost of Goods Sold [if you input that data], or the Cost of the Goods that are still in your in your store for sale. Great report for tax time. Contains all of the names, addresses, email addresses and phone numbers of every person that has bought from you and that data is contained forever.
If you have a Twitter Account, it will upload automatically a Tweet about each of your listings [I haven’t used this function yet].
It has a field called Bin Loc. I put the Bin number of where I have stored each item in my inventory. So if I want a list of all my items still for sell and where it is stored I export to excel spread sheet and there you go. I know which numbered bin every item is in. Another way to use this function-report is to sort by bin number on all unsold inventory and guess what, I can see which BIN Numbers only have a few items in them and I know I have some room in that BIN and I can then assign a bin number to a new item right here in my office without having to go and look into all of the bins to see which ones are low.
Man, I could just go on and on. If set up with the right numbering system [that is an organizational management thing], I could any of you where your inventory is, what building a newly sold item is in, what shelf it is on, what bin it is in, how many items are left in that bin, what that bin weighs and if you can now put new items in that bin.
It has a quick, short version of a listing form. You can add item specifics to your Templates and they will stay there and not disappear when you save them like EBay’s SMP does. A big short fall for me we discussed some months back about creating drafts and templates and saving with phone apps.
Also it can be downloaded to multiple computers and then I if open WL on another rig it synchs with my main office computer. So my wife can be working and creating listings and uploading them from downstairs, while I am also working on a new listing and uploading from upstairs, all at the same time.
This program is built on a relational database concept, just like FoxPro Databases, or Microsoft Access and runs on Microsoft SQL. You can store your photos on your own hard drive [if you want] or on any External Image Server like J&R do and it pulls the photos from there [in a flash by the way] I have the Silver plan. That will hold me until my store is well over the 5,000 item listing mark and maybe more depending on how compact I keep my database. If you ever thought you would like an extra person to help you grow or maintain your business and couldn’t afford the extra person, well for their small fee per month having this program is like having an extra person working in my business.
So if I left anything out, sorry but it just does so much it is like explaining how MSWord and Excel works in a blog post.

eBay Turbo Lister vs Wonder Lister – Comparison

Here is the comparison between eBay’s Turbo Lister and Wonder Lister from the perspective of features they support (or don’t support)

FeatureTurbo ListerWonder Lister
Offline creation of inventory items and listingsyesyes
Bulk editingyesyes
Foldersyesyes
PerformanceSlowFast
One action at a timeYesMultiple actions can be taken
Grid editingyesyes
Customizable Grid Viewsnoyes
Side by side editornoyes
Rule based foldersnoyes
Multiple employee accountsnoyes
Multiple eBay Sitesnoyes
Multiple eBay User IDsnoyes
Schedulingnoyes
Auto List Rulesnoyes
Auto Relist Rulesnoyes
Automatic feedbacknoyes
Automatic sync with eBaynoyes
Consignor salesnoyes
Profit & Loss reportingnoyes
Custom fieldsnoyes
AD (or Description) Templatesnoyes
Edit multiple listings one at a time in the editornoyes
Sales managementnoyes

Can Wonder Lister be an ideal replacement for eBay Turbo Lister?

We get asked this question over and over again, so, we thought, we might write this article why we think Wonder Lister is an ideal replacement tool for eBay’s Turbo Lister.

One of the biggest strength of Turbo Lister is that you can create your inventory items and listings offline, i.e., while you do not have an internet connection. Now, this may sound a bit out of the whack in the 21st century, but the fact remains that even within continental USA, there are many pockets where internet speeds are not that great or are expensive. Just like Turbo Lister, Wonder Lister too can create your Listing Templates (aka inventory items) and Listings offline. So, if this is something that is worrying you, don’t need to, Wonder Lister has you covered.

Other features of Turbo Lister, like, Bulk editing, Folders, Grid editing and such other features are kind of very basic functionality in Wonder Lister.

However, the similarities between Turbo Lister and Wonder Lister stops here. Wonder Lister has far more features than Turbo Lister, to name a few:

Folders – Based on queries you set, thus, all items matching the queries are automatically displayed under that folder, no manual intervention is needed

Customizable Grid Views – You can create an unlimited number of Grid Views and for each view you select which columns and in what order those columns be displayed, thus, you have full control over your Grid View and you can switch between Grid Views that you create

Customizable eBay Listing Editor – You select which fields you wish to hide because you never use them, thus, simplifying eBay Listing Editor’s interface. Plus, you choose to display the eBay Listing Editor either as a single page or as a set of tabs, your choice.

Side-by-side Editor – Wonder Lister users simply love this! This editor is inserted alongside the Listings Grid, thus, you select a Listing from the Grid, its data gets displayed in the Side-by-side editor where you can edit and save the changes, then, simply click on the next listing to edit in the Grid and the process just continues. This is a huge time saver.

Built-in scheduling – From time to time, eBay announces free listings period during which eBay does not charge any insertion fee for creating listings. This feature lets you create your listings in advance, schedule it for a date far in future and when eBay does the announcement, you simply send them to eBay. And of course, if you do indeed need to schedule your listings at specific dates/times, you could use this feature and can avoid any eBay fees associated with scheduling. Many users use Wonder Lister just for this feature itself as this can pay for the monthly subscription fee by itself!

Consignor Module – If you do consignment selling, Wonder Lister has you covered. You can define as many commission payout policies as you wish and based on the policy applied to a specific listing, Wonder Lister will do the commission calculation once the item gets sold.

Profit & Loss Report – Wonder Lister can capture the cost of an item and when it gets sold, the Sales Report will computer the Profit/Loss on that sale.

Consignor Report – Allows you to computer commission per individual consignor for a specified period and you have the option to include/exclude those sales for which you may already have done the settlement.

Managing Sales – Wonder Lister lets you combine multiple sales from the same buyer into a single order, you can mark an order as shipped / paid.

Auto List Rules – In Wonder Lister, you can create as many auto list rules as you wish and then apply a given rule to a bunch of existing Listing Templates (inventory items). Based on the conditions set in the rule, new Listings will be automatically create for you.

Auto Relist Rules – Similar to Auto List rules but this applies to Listings when they end on eBay.

Automatic Feedback – You can define a set of feedback comments and Wonder Lister will send automatic feedback to your buyers.

Automatic Database Backups – This feature can save you many sleepless nights. Computers are just machines and machines do fail from time to time. But having a backup to rely on for your business critical data becomes so vital.

Data stored on your local computer – Wonder Lister saves all your data in a repository called a Database. All the data is stored on your local computer itself, so, you decide for how long you wish to keep it. eBay only keeps for a maximum of 90 days.

Hope this helps.

Migrating from Turbo Lister to Wonder Lister

Wonder Lister is an ideal replacement tool for Turbo Lister.

Migrating from eBay Turbo Lister (TL) application to Wonder Lister (WL) is rather simple and straight forward. When you first setup Wonder Lister, all your current listings on eBay are automatically imported into Wonder Lister. But what about Inventory Items that live only inside Turbo Lister and were never sent to eBay in the first place? This post address this question and in fact it is rather simple.

Users migrating from TL to WL should follow these simple steps:

  • Ensure you are running the latest version of Turbo Lister. If not, upgrade your TL
  • Using TL, export your inventory items to a CSV file in Turbo Lister format
  • Once the export is over, you can shutdown TL
  • Launch Wonder Lister, if not already running
  • Use the main menu option:
    Listing Templates -> Create from CSV file…
  • On the new screen that comes up, select the CSV file that you exported from Turbo Lister
  • Click the ‘Create Listing Templates’ button to start the process
  • When the CSV file is imported, Wonder Lister will display any errors it may find. The errors are displayed in a Grid format and you can Save the Grid contents. This is helpful as you might be asked to email this data to Wonder Lister support team.

 

 

Wonder Lister won’t connect to database after upgrading to Windows 10

Many users have reported that after they upgraded to Windows 10, Wonder Lister will get stuck at connecting to database step on startup.

The reason we have found is that Microsoft SQL Server service startup mode gets reset from Automatic to Manual and therefore it does not start automatically. So, we need to check and correct the startup mode back to Automatic. To do this:

Go to:

Control panel : Administrative tools : Services

Scroll down the list until you see: SQL server (wonderlister)

Double click it.

Change startup type to AUTOMATIC as well as start it.

Then run WL.

How to generate slightly different titles on Bulk Duplicate?

First, you need to enable this functionality by setting a preference. To do that, go to main menu option:

Tools -> Options -> Preferences

ManagePreferences_ListingPolicies

 

If not already checked, check the box corresponding to “Append a short random string to Title on Duplicate”, as shown in the screenshot above.

If you had to check the box, ensure you Save your changes.

Close the Manage Preferences window.

Now, that the feature has been enabled, when you duplicate any listing / listing template, (you can select multiple), the title of the original listing will be appended a short random string in the duplicated listings.

How does Wonder Lister help in preventing over selling?

Use case:

There are a lot of sellers who sell on multiple eBay sites and/or have multiple eBay User IDs. Now, imagine a case where you have say one quantity of an item, but you wish to list it on multiple eBay sites, say, US, UK as well as Australia. In addition, on each site, you actually want one fixed price listing and another as an auction. So, across all three sites in two different formats will result in a total of six listings. BUT you only have one quantity. So, when any listing is SOLD, you MUST ensure that you END all other five remaining listings IMMEDIATELY, otherwise, you stand the risk of over selling.

Wonder Lister Solution:

In Wonder Lister, you can set a preference (a simple checkbox!) that essentially says that when a listing with a given SKU ends, automatically END all other Active Listings with the same SKU. And that’s pretty much it.

Based on the above, as you can see, the ONLY requirement is that all listings share a common SKU which they should in the first place as they all represent the same physical item.

How does Auto List feature work in Wonder Lister?

Concept behind Auto List feature

Auto List allows you to setup a recurring schedule for automatically listing you item.

Any listing whose duration is NOT GTC, can be set to Auto List.

Auto List works based on the schedule time (or start time) of the listing it is set on and its duration in days.

Every listing created by the execution of Auto List has the EXACT Schedule time you start off with on the original listing.

Example

Listing L1 schedule time was 10:00 AM on 28th March, 2016 for a duration of 3 days

Current system time: 14:00 on 4th April, 2016 when Auto List was turned ON

As a result of Auto List being turned ON, a new Wonder Lister Scheduled Listing L2 is created whose scheduled time would be set to 10:00 AM on 6th April, 2016 (Minimum date/time which is more than the current system time of 14:00 on 4th April, 2016). The scheduled time of L2 is arrived by simply continuing to add 3 days to 10:00 AM 28th March until current system time is exceeded. L2 itself will have its Auto List turned ON to start with.

Now, when, the system time becomes, 10:00 AM on 6th of April, 2016, then, L2 is submitted to eBay. If successful, then, since L2 also has its own Auto List On, it results in creation of a new Wonder Lister scheduled listing L3 with scheduled time set to 10:00 AM 9th April, 2016. L3 also has its own Auto List turned ON by default.

The process continues ad infinitum until the Auto List is turned OFF on the absolute last scheduled listing.

How to turn ON Auto List for a single listing

In Manage Listings, in the Listings Grid, locate the listing you are interested in. You can also do a search by a host of fields to locate the right listing. Once the listing is displayed in the Grid, click it to select it. Click F2 to start editing the selected listing. Under the AutoList column, click the checkbox. If there are any additional changes you wish to make, do them as well. Finally, press the ENTER key. You will be prompted to Save or Discard your changes. Click on Save.

How to turn ON Auto List for Multiple Listings

In Manage Listings, in the Listings Grid, select all those listings you wish to set Auto List ON. Click on the button ‘Bulk Change‘. A new window titled Bulk Change would open up. Maximize it if needed. At the absolute last, you would see ‘Auto List?‘ field. Click on the first check box. This indicates you are interested in editing Auto List field. The second checkbox will then get enabled. Check/Uncheck the second checkbox to ON/OFF Auto List. Click on the button ‘Submit revisions‘ to apply the changes to your selected fields.

How to turn ON Auto List using CSV file

Name of the column in the CSV file is:

Auto List

The Value can be true/false or 1/0

The CSV file used to Create NEW listings as well as editing existing listings support this column